Super Candle Hotel

This is a very beautiful hotel with an open buffet breakfast, great fusion restaurant titled Full Moon and included many facilities such as a gym equipt with basic fitness equipment, sauna and a newly renovated indoor swimming pool. The hotel lobby was decorated for Tet, with a beautiful blossom treet and red decorations for Chinese New Year. The rooms booked were very spacious. The bathroom is equipt with a bathtub like facility, which also doubles into a shower. The staff are very friendly and most speak English as well as Vietnamese, which was great for English speaking travellers. The hotel was easy to locate and offered an area for ride share/ taxi drivers to pull into without feeling rushed and stressed in the extremely busy streets.

The staff were exceptionally friendly, courteous, and honest, going above and beyond by returning our bag left in the restaurant. The breakfast was delightful, offering a wide variety of fresh and tasty options. The location was convenient and well-situated for exploring Hanoi. The facilities were excellent, the location was great, and the overall experience exceeded my expectations.

We had the best stay at Super Hotel Candle, it was a real treat for us. Our serviced apartment was big and comfortable, housekeeping came daily to clean and replace our towels and water. The air conditioning was very much needed, and worked wonderfully. We visited the pool daily, which the kids loved. We enjoyed the spa and saunas, and a lovely massage. The buffet breakfast was amazing! The kids and adults alike loved it. The staff were wonderful and helped us with anything we needed or asked for. The bellmen Viet and Quan welcomed us home each day and helped us organise a taxi when we wanted an outing. Overall, top ratings from us.

The hotel was lovely and the staff were extremely friendly, especially the concierge Viet and Duc. They helped us with everything and even went above and beyond to search for my daughter’s bracelet that she lost. I would recommend this hotel if you stay in Hanoi outside of the old quarter.

Staffs very helpful. I was upgraded to an executive apartment. It is too big with 2 bedroom for me. I requested to have smaller room. Too bad, hotel fully booked. But staff still help to change to a 1 bedroom apartment.